患者安全资源 & 信息
让自己参与到你的护理中来
UCLA is dedicated to your personal well being. 相应的, we have implemented key safety procedures and practices to reduce the possibility of safety errors. UCLA's Partnership in Safety Program alerts you to the common risks inherent in all hospitals and other healthcare settings, as well as simple tips to avoid or minimize those risks.
To fully maximize the effectiveness of these safeguards, we encourage you to partner with your healthcare team by following a few simple practices.
相关链接
Know your healthcare professionals
所有医院员工——医生, 护士, medical residents and staff - must have photo identification prominently displayed. Know who is in charge of your care and the name of your team leader. This is particularly important when many people are involved in your treatment or when you have many health problems.
Make sure your healthcare providers know who you are
Your medical team may already know you, but they should routinely check your patient identification band or otherwise reconfirm your identity before examination or treatment.
指派一个辩护人
Ask a family member or trusted friend to serve as advocate to protect your best interests, especially when you may distracted by the stress of illness. Tell your advocate your wishes regarding life support and resuscitation.
Most health professionals will tell you that hospitals can make you sick. From infections to medication errors, it's a constant risk for patients. But UCLA is taking the lead in training caregivers to first do no harm, making Ronald Reagan UCLA Medical Center one of the safest in the nation.
消息灵通
一定要询问测试结果. Do not assume no news is good news. Make sure you understand what the results mean for your care. 如果你需要手术, make sure that you and your doctor(s) agree on the planned procedure and the course of your care.
认识你的药物
If the medications you are given do not look familiar, 大声说出来，提醒你的医生, 护士或药剂师. Most likely, the medications will be the same, but it is good practice to double-check. Keep and bring a list of all the medications you take - including over-thecounter medicines - with you to the hospital and to your doctors' appointments.
干净的手可以拯救生命
Speak up if your healthcare providers fail to clean their hands with either soap and water or a waterless cleaner before treating you. They will appreciate the reminder.
预先指令
An advance directive is a written statement that expresses your wishes for medical treatment and indicates who you would want to make decisions for you in the event that you are unable to make decisions for yourself. If you have an advance directive or Physician Orders for Life-Sustaining Treatment (POLST), we would like to obtain a copy from you so that our healthcare team can understand your wishes. We will place the advance directive or POLST in your medical record to direct future care. Should you make revisions, please provide an updated copy to us for inclusion in your medical record.
Should a medical emergency occur in the outpatient setting, unless we have a copy of your advance directive or POLST indicating otherwise, we will initiate full emergency resuscitation measures and efficiently transport you to the hospital to be adequately evaluated and treated. Please inquire if you would like information on how to obtain an advance directive or POLST.
下载并打印我们的小册子
Click on images below to download and print a brochure from a .pdf文件.
申诉申请
如果你有抱怨, we encourage you to contact our 病人事务 representatives, who are available to assist you in any way in working through your situation. 否则, you may file a complaint with either of these two agencies regardless of whether you choose to use the hospital's grievance process.
联合委员会
传真投诉:630-792-5636
电子邮件投诉: (电子邮件保护)
你也可以写信给:
质量监测办公室
联合委员会
文艺复兴大道一号
伊利诺伊州奥克布鲁克街，60181
The California Department of Public Health
洛杉矶地区办事处
喷气机大道3400号，323室
艾尔蒙特，皇冠hga02591731
626-569-3724 或者免费 800-228-1019
Thank you for joining our partnership
If anything seems unsafe about your care or care environment, or if you identify something that we can improve, please let your nurse know or contact us at the following:
Ronald Reagan UCLA Medical Center
病人事务 310-267-9113 x79113
Resnick Neuropsychiatric Hospital at UCLA
监察员 310-267-9092 x79092
皇冠hga025大学洛杉矶分校圣莫尼卡医疗中心
病人事务 310-319-4670 x94670